Business Messenger

HORISEN Business Messenger – powerful messaging technology for professionals

All-in-one platform for messaging marketing

HORISEN Business Messenger is a scalable, robust application for campaign management and omnichannel communication. It is a fully APIfied platform that can be on-premise or cloud based.

Campaign Manager

Send campaigns simultaneously and easily through multiple channels to the target audience!

  • Create and execute an unlimited number of campaigns easily via a highly intuitive interface;
  • Use rich media content like images, videos, carousel, emojis, etc.;
  • Create message templates for repeated use;
  • Create campaigns in five-step wizard quicky;
  • Segment recipients based on subscription preferences or specific data fields;
  • Add opt-in/opt-out forms, trusted short links, and landing pages to the messages easily;
  • Test campaigns thoroughly before executing them;
  • Get an overview of detailed campaign statistics.

Easy Dialog (Chat App)

Maintain one-to-one chats with your audience through their preferred channels!

  • One-to-one chats with the target audience;
  • Enhance communication via two-way chats through the audience's preferred touchpoints;
  • Connect any chatbot with our Bot API and take over the chat flow with the user;
  • Have a complete overview of chat history;
  • Sort chats by topics for easier chat management;
  • Send rich content like images, videos, emojis, etc.;
  • Chat support for SMS, WhatsApp, Telegram, Viber, Facebook Messenger, Instagram, Google Business Chat, RCS etc.

Landing Page Manager

Provide your audience with the right information and get more conversions without the need for an expensive 3rd party website!

  • Create landing pages in just a few simple clicks with drag and drop editor without coding;
  • Create landing pages with your own HTML code;
  • Add content blocks, edit them easily and see all changes in real time;
  • Enhance the workflow with statistic overview of performance;
  • Media browser and CDN for easy and fast content delivery to the targeted audience;
  • Add custom scripts for Google Tag Manager, Google Analytics, Meta Pixel etc. for tracking users' activities;
  • Trace and track, collect the data and plan further steps based on provided analytics.

Contacts Manager

Store unlimited data sets for the unlimited number of contacts!

  • Create own custom fields with relevant variables to enrich the data set;
  • Use the unlimited number of custom fields for highly detailed customer profiles;
  • Manage contacts in the unlimited number of lists;
  • Manage the lists or contacts in groups by this powerful contact data store;
  • Automated updates from multiple sources for dynamic contact and group management;
  • Track opt-in and opt-out processes;
  • Filter the contact inventory with the segmentation wizard;
  • Import and update contacts via file upload or via sign-up forms automatically;
  • Import and manage all contact data including custom fields via powerful API;
  • Export selected/filtered contacts;
  • Automatically update subscribers’ status and preferences;
  • Contacts manager is in compliance with GDPR requirements;
  • Collect data about the customers and put them into action through more personalized and targeted campaigns in the future.

Take your messaging business to the next level with the reseller module!

HORISEN Business Messenger is a perfect solution for Retail companies, Mobile Network Operators (MNOs), MVNOs, Telecom operators like Voice Carriers and SMS Aggregators, Marketing agencies, System integrators etc. with its reseller module. Being a vendor-neutral platform, Business Messenger enables managing customers’ campaigns on separate instances from a single interface but also provides the possibility of providing customers with direct access to their own instances. With high level of automation, Business Messenger can execute and track campaigns regardless of the shape and size of accountable accounts and make profit from every campaign by vendor’s terms. 

Segmentation Wizard

Use a wide range of filtering possibilities to categorize contacts with high granularity!

  • Highly intuitive, simple and fast tool;
  • Create multi-rule segmentation templates;
  • Create lists of different target groups and save them for repeated use;
  • Execute complex filtering operations easily without the need for programming;
  • Filter millions of records within a second with swift segmentation process;
  • Use subscription preferences or custom field data for laser-precise segmentation.

Coupon Manager

Increase conversion rates by providing customers with codes!

  • Import codes/vouchers/coupons from any third-party platform such as e-commerce platform etc.;
  • Store and send the codes/vouchers/coupons to your users via different channels and rich message forms;
  • Track all data about code redemption;
  • Track all data to easily follow customer footprints, learn about their behaviour, and synchronize with it;
  • Manage the code duration and redemption to predict, project, and arrange future campaigns.

Administration and finance

Manage all your clients' activities from a single place and let them create and track their own campaigns with minimum administrative tasks!

  • View all customer accounts at one place;
  • Provide clients with a secure web-based interface for planning, sending and tracking campaigns and chats;
  • Manage your entire finance and customer invoices from a single place;
  • Use message log to support your customers;
  • Top up credits easily.

Interested?

Get in touch to learn more